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Privacy Policy

 

 

VCW Inventories & Cleaning is committed to safeguarding the privacy of our clients, visitors, and users. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you engage with our services or visit our website.

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1. Information We Collect

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We may collect and process the following types of personal information:

 

  • Full name and contact details (email address, phone number)

  • Property address and service-related instructions

  • Booking and enquiry details

  • Payment-related data (processed via secure third-party platforms)

  • Communication records (e.g., emails, form submissions)

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2. How Your Information Is Used

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Your data is collected to ensure the delivery of high-quality services. Specifically, we may use your information to:

 

  • Process and confirm service bookings

  • Provide appointment reminders and updates

  • Communicate professionally regarding enquiries

  • Fulfil legal, financial, or regulatory obligations

  • Improve our services and customer experience

 

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3. Data Sharing and Third Parties

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We do not sell or rent your personal data. Information may be shared only with trusted third-party service providers (e.g., Wix, payment processors) for operational purposes. These providers are contractually bound to handle your data securely and in compliance with privacy legislation.

 

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4. Data Storage and Security

 

All personal data is stored securely and access is restricted to authorized personnel only. We implement appropriate technical and organizational measures to protect your data against unauthorized access, disclosure, alteration, or destruction.

 

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5. Your Rights

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In accordance with the UK General Data Protection Regulation (UK GDPR), you have the right to:

 

  • Request access to the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request deletion of your data where applicable

  • Object to or restrict the processing of your data

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

 

 

To exercise any of these rights, please contact us at vcwenquiries@gmail.com.

 

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6. Policy Updates

 

We may update this Privacy Policy to reflect changes in legal requirements or business operations. The latest version will always be available on our website, and we recommend reviewing it periodically.

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Last updated: 19th July 2025

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